All posts in Willow Creek Global Leadership Summit 2010

Combustible Passion :: T.D. Jakes

Named by TIME magazine as one of the “25 Most Influential Evangelicals in America,” Bishop Thomas Dexter (T.D.) Jakes is an entrepreneur, global advocate, philanthropist, and pastor of The Potter’s House. Located in Dallas, Texas, this multiracial, non-denominational congregation has more than 30,000 members. Known for his service to both the church and the global community, he’s led initiatives to combat domestic violence, homelessness, poverty, and AIDS. A prolific writer, Bishop Jakes has authored more than 30 books, including two New York Timesbest-sellers. A past and popular Summit speaker, he will close our 2010 gathering with a powerful and moving reminder of the greatness of God.

  • How can we impassion and motivate the people who serve with us so they can be all that they can be.
  • Not only in staff development but developing the place they work from.
  • When people are passionate about what they do they are far more effective at what they do.
  • It’s not all about money.
  • People do what they do for passion, not out of a desire for money.
  • How can we get the passion that fills us to infiltrate them?
  • Church leadership is unique.
  • People don’t come to follow us, people come to follow Jesus.
  • They come to follow Jesus but they get stuck with us.
  • Our responsibility is to make sure that people don’t hear a different sound than from what drew them to call them what they are called to do.
  • You can’t get passionate people unless you are passionate yourself.
  • Passion has to come from an inner place, not from other places.
  • It’s not about mimicking other people.
  • Mimicking is not original.
  • People get tired of following a cheap copy of a great original.
  • We have to lead from a place of power not a place of imitation.
  • It has to come from an inner place.
  • We have to be drawing from an inner, sacred space.
  • God used Hannah’s barren womb to bring Samuel.
  • Leadership is always transition.
  • It’s not copying or repeating.
  • It’s going from here to there.
  • Leadership is not maintaining.
  • Leadership is navigating transition.
  • People follow people who move.
  • People follow people who take risk.
  • People want to go on a mission that is bigger than they are.
  • God can’t use people who don’t have a real connection with Him.
  • Our lamp cannot go out.
  • We can be so busy with what we are doing that we can’t see the light has gone out in our people.
  • From the head, to the beard, to the skirts.
  • What we envision happening as it passes down from the bear to the skirt cannot be polluted or contaminated by people’s own thoughts, ideas, etc.
  • The same passion on the head has to be on the skirt.
  • Passion needs to be cycled down.
  • If we give people something different they will be defeated and fail to become all they were meant to be.
  • You have to constantly evaluate what people can do.
  • Challenge people without the demands overwhelming them.
  • People are passionate when you ask them to do something within their reach.
  • When you overwhelm them they will feel defeated.
  • Passion and defeat cannot coexist.
  • Have a strong sense of evaluating people’s gifts.
  • People need to be able to asses themselves.
  • Allocate people appropriately.
  • You have to be able to assess what people can do and allocate them appropriately.
  • Be a good steward of the resources God has given you.
  • Make sure the staff/team/group working with you can deliver on the promise you projected.
  • Know you aren’t in this by yourself.
  • Not seeing results now doesn’t mean you won’t see results later.
  • If you do something you are passionate about and it comes up short, God will make up the difference.
  • When people sense the contagious passion you have every day it will impassion them.
  • People are ignited by passion not by principles.
  • Passion is more than emotions.
  • Passion is the fuel the makes the engine go.
  • Leaders are called to deliver the people across the land.
  • We can do it!
  • There are two types of leaders: bankers and builders.

Builders

  • Builders can start with little and make a match into an inferno.
  • Joseph was a builder… wherever he went he flourished.
  • They can turn around a hopeless situation.
  • Builders are better at building than maintaining.
  • If you are a builder you need a banker.

Bankers

  • Bankers can keep a fire burning without it burning out.
  • Bankers can make it last!
  • Builders can maximize resources.
  • They make ideas happen and build systems to sustain them.

Challenge

  • The problem is that we bring people around us that are just like us.
  • If you only surround yourself with people who do what you do they compete with you they don’t complete you.
  • You need people who are good at what you are not good at.
  • Surround yourself with people who are good at what you aren’t.
  • Good teams complete you, they don’t compete with you.
  • They add to you, they accessorize your life.

Confidants

  • As you lead and develop you need people who are assets and not liabilities.
  • You don’t want to make confidants out of people who are serving with you.
  • Confidants are people who are “for” you.

Constituents

  • Constituents are people who are for what you are for.
  • They believe in the mission and the message.

Comrades

  • They are for what you are for but might jump off at any time.
  • Don’t try to hold things too tightly.
  • Some people aren’t for you or what you are for… they are against what you are against.
  • They are motivated by the fight.
  • How do you manage people who are not like you?
  • People who are willing to fight can be an asset if you learn how to leverage them.
  • Don’t kill the fighter…direct the fighter in the right direction!
  • If you don’t teach them how to fight for you they will fight against you.
  • Direct them at the target instead of putting the bullseye on your backside.

Good leaders take their passion and divide it among their people proportionately.

  • Do people have your spirit, vision, and passion?
  • When people can read your looks you know they have your passion.
  • You work best with people you read well.
  • You cannot serve people you cannot read.
  • Most leaders find it difficult to be transparent enough for people to know what they think.
  • If you are going to lead people like Jesus you have to be willing to show them your wounds and see who you are.
  • When Jesus rises from the dead he doesn’t show himself alive to sinners, he shows His disciples His wounds.
  • He showed them who He was so they could learn as much from His struggle as they did from His strength.

The Fight Against Normalcy

  • In the moments of nothingness, between battles, is when we have our hardest work.
  • You don’t have to impassion people in a battle or when you are under attack.
  • The long walk between them requires you to keep people motivated.
  • That assignment falls on us.
  • We can get tired of encouraging people.
  • We can send people out encouraged and we can leave depleted.
  • Encouraging, motivating, and leading can leave us operating in the red.
  • “If I owe you anything I will repay you when I return.” – The Good Samaritan
  • Leading won’t be easy.
  • When you find yourself running low you have God you can turn to and ask for help.
  • We have to ask God to help us so we can help them.
  • Give me passion so I can give them passion.
  • Give me fire so I can give them fire.
  • When I am overwhelmed I go to the Rock that is higher than me.
  • You can’t motive people if you aren’t motivated yourself.
  • You can’t get people passionate if you are not passionate yourself.
  • Rededicate yourself to the mission set before us.
  • Recommit yourself to the task before us.
  • Do it with passion and with gusto.
  • We could have been destroyed, but we are blessed to be here.
  • We aren’t going out to get the victory we have the victory right now.

Leadership Development :: Bill Hybels

  • The local church is the hope of the world.
  • For it to reach its redemptive potential it must be well-lead.
  • It has incredible impact-potential.
  • It has to be lead by godly, servant-oriented, humble, growing leaders.
  • If it is lead by those kinds of leaders the gates of Hell will not prevent the full work of God in the world.
  • Those of us with leadership gifts have to step up and have to step it up.
  • We have to take responsibility for our own leadership development.
  • Read as a discipline.
  • Get around those who are better than you, who have been where you haven’t been.
  • Ask the right questions.
  • Get better.
  • Go where leadership is taught.
  • Keep leading strong wherever you are leading.
  • Our church needs strong leaders.
  • This church would fold tomorrow if it weren’t for the fantastic marketplace people who considered themselves bi-vocational, serving in leadership roles at Willow Creek.
  • They have a huge group of unpaid staff that make Willow happen.
  • Clergy and marketplace people need to forge bonds of unity to carry out the calling of the Church.
  • The greater percentage of people you have at shared experiences enable you to move with critical mass from here to there.
  • If we have an expanded experience together, we can expand the Kingdom of God together.

Leader to Leader :: Bill Hybels & Jack Welch

Said to be the most studied CEO of the 20th century, Jack Welch began his 41-year career with the General Electric Company in 1960, and in 1981 became the company’s eighth chairman and CEO. Fortune named him “manager of the century,” and the Financial Times named him one of the three most admired business leaders in the world. He teaches at MIT’s Sloan School of Management and recently launched the Jack Welch Management Institute at Chancellor University, offering advanced management degrees online. A prolific business writer, he authored the internationally best-selling autobiography, Jack: Straight from the Gut and also wrote The Welch Way, a widely read BusinessWeek column.

Authenticity

  • You have to be yourself.
  • You have to be comfortable in your own shoes.
  • Don’t portray yourself as being something other than you are.
  • People can see right through phoniness.
  • People want to be able to count on you.
  • In business, people take on a persona that is not really themselves.
  • You have to be real and not hide behind a title.
  • You have to be able to engage people in conversation.

Energy

  • You have to energize people around you.
  • You have to excite people and bring them on board.
  • If you are always jumping around it doesn’t help people.
  • You have to give people a clear mission and vision you articulate that will energize them.
  • You have to take time to tell people the story of where you want to go and helping them decide if they want to be on board.
  • It’s getting people to feel where you are going.
  • If you can’t feel it yourself, why would you do it.
  • Unless the leader feels the fire it’s hard to pass it on.
  • You can make routine jobs seem exciting.
  • Tell a story, show them how their lives and options can change if they are successful.
  • Get them excited about the journey.
  • Get people to tell their stories to one another.
  • So much time is wasted with meetings and PowerPoint slides.
  • You need to create engagement.
  • The job of the leader is to raise the intellectual level of the room.
  • Insecure people hire dopes!
  • Let people role model and say what works, what doesn’t work, etc.
  • People can all share experiences.

Candor

  • Fight desperately to get how people really feel about things on the table.
  • Say what you believe, not what people expect to hear.
  • Candor creates less meetings.
  • Establish a culture of differentiating people.
  • The teams that win are the ones where the players know their individual roles.
  • Candor has to be the foundation of an organization.
  • Use candor to develop an appraisal system.
  • No leader can go to work without people who work for them knowing where they stand.
  • People need to know who’s in charge and where they stand.
  • People spend more time trying to fix the bottom when the bottom can’t get better.

What’s the attitude of the top A-Level leaders?

  • Filled with energy.
  • Likable.
  • Good values.
  • They have a gene that says, “I love to see people grow.”
  • They love to reward and promote people.
  • They aren’t mean-spirited.
  • Generosity defines them.
  • They aren’t afraid to have great people around them.
  • They don’t envy, the celebrate.
  • When you set your values

B-Level Leaders

  • Just as important.
  • Hard-working.

Bottom 10

  • Low energy.
  • Not a team player.
  • Pain in the arm.
  • Nothing is worse than negative energy in an organization.
  • They are disrupters and boss-haters.
  • The boss-hater needs to be listened to every once in awhile.
  • You can’t shut down the noise from someone who’s willing to be noisy.
  • It’s the person who whispers, the cynics, you have to watch out for.
  • The hallway cynic’s whisper is deadly to an organization
  • You have to do everything to stop the meeting after the meeting.

Compensation

  • You can’t give people in the top 20 enough.
  • There’s not a better way to build a team than letting people know where they stand.
  • You have to acknowledge performance.
  • No winning teams ignore performance.
  • Sometimes non-profit means non-performance.
  • You’ve got to put out a profit.

What’s your biggest failure?

  • I moved too slowly.
  • You can never move too fast.
  • Don’t ponder.
  • No one ever says, “I wish I would have waited.”
  • You might make some mistakes, but GO!
  • Quicker decisions mean you get quicker feedback.
  • One of the jobs of a leader is give people self-confidence to make decisions.

On Transition

  • They had 8 possible candidates for his successor.
  • The long-shots were the ones who made it to the final 3.
  • It’s a growing process.
  • Time changes things.
  • You can’t make a decision in a snapshot of time.
  • You’ll never know how someone will behave at the next level.
  • Hiring is hard.
  • Succession is brutal.
  • Include as many people as possible as you can in the process.

Celebrations

  • If a leader isn’t doing regular celebrations they are missing a significant opportunity.
  • People have real trouble celebrating small victories.
  • Build a little into your budget to celebrate!


Making Conscious Capitalism Work :: Blake Mycoskie

Acknowledged as one of today’s most dynamic serial entrepreneurs, Blake Mycoskie launched five successful companies before the age of 30. He is best known as the founder and “chief shoe giver” of TOMS shoes, a for-profit company with a unique social enterprise model that has drawn tremendous media attention. Providing a new pair of shoes to a child in need for every pair sold, they have distributed more than 400,000 pairs of shoes to children around the world to date. Darren Whitehead, teaching pastor at Willow Creek Community Church in South Barrington, Illinois, interviewed Mycoskie on leading organizations with a cause and navigating the start-up phase of an organization.

TOMS Facebook page
Friends of TOMS
Follow Blake on Twitter
TOMS on Twitter


Why did you get into the shoe business?

  • I wasn’t trying to get into the shoe business.
  • He encountered people doing a shoe drive in Argentina.
  • He was touched by it but didn’t see it as being a sustainable model.
  • He wanted to do something to help people but didn’t want to start a charity.
  • Instead of looking to charity for help, he wanted to go to business.
  • That’s where the idea of one-to-one began.

How important is the word “give” to TOMS?

  • TOMS was started as a spontaneous response to want to give.
  • Giving feels amazing.
  • Giving not only feels good, but it’s also a good business strategy.
  • Giving is a good life strategy.
  • All we have to do at TOMS is focus on giving.
  • If we focus on giving in a sustainable and authentic way, our customers take care of the marketing.

What are your company’s distinctives?

  • We encourage our employees to be a part of giving.
  • Employees are actively engaged in the process of giving.
  • Giving has a transformative effect.
  • When people start serving they forget about their own problems.
  • When you include giving and service into your organization, there is a strong transforming effect.

You seem to have a non-profit culture being a for-profit company. Why not be a non-profit?

  • 8 months into TOMS Blake sold an online educational company he owned and took the profit and invested it in TOMS.
  • With that money he could have purchased 40K pairs of shoes.
  • They’ve had no other investments since then.
  • They’ve helped 680K children get shoes as a result.
  • Being for-profit they’ve been able to help more children and it’s continued to be more sustainable.

Earlier this year TOMS did a “One Day Without Shoes” campaign… how did you do it?

  • 250,000 people participated in One Day Without Shoes.
  • It started amazing conversations and didn’t cost anything.
  • They got passionate people involved who respond in a huge way.
  • Microsoft and other large organizations got involved.
  • What was it like when you first came up with the idea for TOMS?

    • It was just an idea. He was running another business at the time.
    • When it became more than an idea was when he went on his first shoe drop.
    • It changed his life.

    TOMS has captured younger generations. What has grabbed their attention and created their loyalty?

    • Young people want to have a voice and want to do something that matters.
    • They have the passion but it isn’t always easy.
    • TOMS makes it easy for them to act and do something that matters.
    • They give them an opportunity to show people what matters to them.
    • It’s a beginning for much greater things they are going to do in their lives to come.

    As you look at the past four years,  you’ve had some strategic partnerships. Why are those important?

    • TOMS gives people an authentic story to tell.

    How important is asking people to do audacious things?

    • You have to do it.
    • If you really want to do something or create change you have to ask people to join you.
    • People enjoy giving because it allows them to be a part of the journey.
    • You can’t be bashful if you want to make change.

    How has your faith impacted TOMS?

    • TOMS illustrates many biblical principles.
    • We didn’t start a shoe company to make money then give.
    • We started a business to start giving.
    • They gave their “first-fruits.”

    What would you say to other young leaders?

    • Come join us
    • We need fantastic people to get us from HERE to THERE!
    • It’s never too early to start giving and start serving.
    • It’s better to start now than waiting til later.

    How can church leaders get involved?

    • April 5, 2011 is the next One Day Without Shoes
    • GO BAREFOOT!
    • It doesn’t cost anything but the difference you can make is HUGE.
    • That will not only raise awareness but it will start transformative conversations.
    • Learn more by going to TOMS Shoes website.