All posts tagged church communications

A Communication Lesson from Oprah

One of my favorite TV shows as of late is Season 25: Oprah Behind the Scenes, a fascinating look into what it takes to make the final season of the The Oprah Winfrey Show possible.

Having been a part of creative teams that were responsible for creating weekend experiences at churches there’s a lot in the show that I could relate to: scheduling conflicts, late nights, last-minute changes, production glitches, and more. Granted, we weren’t giving away cars or trips to Australia or interviewing celebrities, but that same sense of pulling something amazing off remains the same. And, in classic Oprah fashion, there’s always little pearls of wisdom shared in each episode.

In this week’s episode the production team was producing a full episode that included a celebrity guest, a few testimonials from guests, and a quiz for the audience to take. [Sounds like a church service schedule to me!] The end goal was for people to discover what makes the happy and how to increase happiness in their lives. Bear with me, there’s a point to all this. As the show begins one of the guests went way over their time sharing, the schedule got pushed back, the production team had to cut the testimonials, and in the end the show went on an extra 20 minutes and they didn’t achieve their set goal.

In their post-show meeting, Oprah met with her team and shared some valuable advice that I believe has significance to what we communicate and the weekend experiences we create in churches. Here’s a link to the clip [click the image to watch it]:

In church services, too often we get bogged down with so many messages, announcements, stories, and programmatic elements that we can miss the key message we [and ultimately God!] want to communicate to our congregation. Every element of your service should reinforce the big idea you’re sharing, not distract from it.

In other communications… [bulletins, websites, emails and tweets] focus on clear, concise points and clearly articulate the action steps you want people take. Leave white space. Make the main point the only point.

In all you do whether in services or in communication pieces, are we giving people so much information that it’s distracting them hearing the main point?

When you begin to plan a service or start with a blank document ask yourself what one thing you want people to hear or walk away with?

Oprah put it best, “If all you’re doing is talking and there’s nothing to take away, what’s the point?”

So what point are you trying to make? What do you want people to know? What do you want them to do? What do you want them to feel? What’s the point? Everything else you do should reinforce the big idea.

Church Communications Boot Camp at Exponential

Exponential is happening April 26-29 in Orlando, bringing together nearly 3,500 church planters and key minds influencing the Church. If you’re attending Exponential or are near the Orlando area*, you’ve invited to come to a pre-conference church communications intensive, what I’m calling a “boot camp,” April 26-27, featuring yours truly; advocate of less clutter and less noise, Kem Meyer; and social media expert and admitted deviant Justin Wise. We’re a motley crew and believe our collected wisdom will provide a great 2-day experience for anyone interested in learning more about church communications.

The “boot camp” is called Best Practices in Church Technology & Communications where we’ll take you from 30,000 feet, giving you an overview of the role of church communications, to the ground level, where we’ll help you develop a communication strategy for your church. We’ll share insights we’ve all gleaned from our unique contexts and provide the opportunity for you to ask questions, connect, and learn best practices to implement in your church communications.

From the Exponential site:

The church has the greatest story ever told, unfortunately we don’t always do a great job of sharing it with others. In today’s hyper-connected world we need to know how to use mediums of today to communicate the timeless message of the Gospel in way that’s relevant to reach our culture. This pre-lab will bring together some of the leading voices that are shaping and influencing the ways churches communicate and give you the opportunity to discuss and dialogue how we can steward the opportunity we have to share the greatest story ever told with clarity. Panelists include: Kem Meyer, Granger Community Church; Tim Schraeder, Park Community Church and the Center for Church Communication; and Justin Wise, Hope Lutheran and the Center for Church Communication. These proven practitioners will share their insight, share how they’ve implemented significant change in their unique contexts and give you next steps to create a communications strategy for your church.

Learn more here and hope to see you in Orlando in April!

* Note that you have to register to attend Exponential to register to attend the pre-conference intensives!

Top 10 of 2010

Well, since it’s that time of the year for lists…

This year over 200,000 people visited this little blog… thanks for reading, I’m blown away! I posted exactly 189 blog posts [about 1/3 of which were conference notes!], but only 10 could make the Top 10 of 2010!

#10 Decisions
All of our lives are marked by moments of decision. In this post I shared about a step of faith I took in making a decision to leave Park staff without having another job. Fortunately, God provided and I start the new adventure next week!

#9 Stop Speaking in Tongues
It’s not what you think I mean, I’m a charismatic kid at heart. However, many churches are speaking in tongues, using language that’s hard for people to understand. In this post I share some ideas on how to make sure you’re clearly communicating and not leaving people scratching their heads.

#8 What Happened to Wonder?
As my friend Blaine Hogan says, “the artist is the new pastor.” In this rant I share some thoughts on the loss of wonder in churches and the role the arts will play in saving the  Church.

#7 REWORK-ing Church Communications
I was honored to do a breakout session at the ECHO Church Media Conference inspired by this post where I shared ideas to help church communications directors rework the way their churches communicate. You can read notes from the session here or grab an audio copy, along with other great content from ECHO 2010 here.

#6 No One Cares About Your Church
Again, the contrarian in me. Synopsis: People don’t trust advertising and definitely don’t like the church, so why do we try and market the Church? I argue that we have to earn the right to be heard. This article was also republished by Catalyst.

#5 Delivering Happiness :: Q&A with Tony Hsieh, Jason Fried, and David Heinemeier-Hansson
As a part of the Delivering Happiness Tour, Tony Hsieh from Zappos.com made a stop at the 37signals offices in Chicago to do a Q&A with 37signals’ Jason Fried and David Heinemeier-Hansson.  I was one of 37 lucky people who was able to sit in on the Q&A and I was sure to take some notes! There’s some great insights here on office culture, hiring, customer service, and more.

#4 Willow Creek Association Global Leadership Summit Notes
Ok, so this isn’t an individual post but a collection of all of my notes from the Global Leadership Summit. I was honored to serve with the Willow Creek Association team helping to lead social media and blogging for the Summit. There was some great content from people like Bill Hybels, Jim Collins, Christine Caine, T.D. Jakes, Daniel Pink, and more!

#3 Announcing OUTSPOKEN
Probably one of the big highlights of the year for me personally was announcing the collaborative book project I’m heading up called OUTSPOKEN: Conversations on Church Communications. Over 60 church communications leaders from around the globe are contributing to one of the most comprehensive books on church communication. Release date is Spring 2011!

#2 10 Things That Drive Me Crazy About Working for a Church
Let me be clear: I LOVED working for a church but in this post that was inspired by my favorite book of 2010, REWORK, I shared some of the things that drove me crazy about working for a church. This post went on to be featured on the Catalyst blog, the Christian Post,Monday Morning Insight, and even garnered a counter-post from Tim Stevens of Granger Community Church.

#1 A Different Kind of Demonstration at Gay Pride
With over 106,000 views, 27,000 Facebook “Likes”, and over 1,000 tweets, this post took the prize for #1 by a long shot. In this post, I shared the moving story of a group of Christians who took the streets with during Chicago’s gay pride with a different message… an apology. I also wrote a follow-up to this post, Church Communications Lessons from the Gay Pride Demonstration.

It’s been an amazing year, that’s for sure.

I’ve had some amazing experiences and opportunities and am thankful to have had you join me along the way. Thanks for reading, Liking, commenting, tweeitng, and sharing!!

2010 has been a great year and I am so excited for what’s ahead in 2011!

Monday Morning Mind Dump

  • This is it… my last week at Park Community Church. I am so thankful, excited, hopeful, emotional, reflective, and reminded of God’s faithfulness. It’s been an incredible experience and I will miss this church and this team deeply! But, I am so excited for what’s next!
  • In case you missed it last week, I shared An Open Letter to Church Communication Directors. If that’s you, make sure you check it out.
  • In other news, Cultivate 11 is already shaping to be something incredible. Dawn Nicole Baldwin and I make a killer team and so much has happened in the last week after a big brainstorm conference call. We’ve already got 3 confirmed speakers and a number of panelists confirmed. It’s going to be EPIC! [I said it.] The website will relaunch in early January with the help of our friend and social media mastermind Jim Gray. In the meantime, Like us on Facebook to stay connected.
  • So are you as geeked as I am about Word Lens? I bought a book in Spanish this weekend just to use it.
  • In wintertime I usually opt for cabs over buses and trains. On Saturday I took a cab downtown to do some Christmas shopping and had the coolest cab driver I’ve ever had. He [and his wife who was riding along in the front seat, a little awkward at first] immigrated here from India 20 years ago and worked to own his own cab medallion [over $700,000] and can tell you pretty much anything you need to know about Chicago history. He was the neatest guy ever and his wife gave me a Reece’s Peanut Butter Cup! Little things like that make me LOVE living in the city.
  • Call me old-fashioned, but I still love going to the mall and doing my Christmas shopping. I did some online but for some reason I still enjoy the chaos, long lines, crying children, adults wearing reindeer antlers, and gaudy holiday window displays.
  • Following the old-fashionedness… I ordered personalized Christmas cards this year from MOOcards and wrote out over 100 cards with personal messages and even hand-wrote the addresses. I realized about 20 cards into the ordeal that it was a bad idea and that my handwriting is absolutely terrible.
  • I’m headed home for Christmas on Thursday afternoon and excited to see my family! What are you up to this Christmas?